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BodyShop Business - The Body Shop Reference Issue: April 2008
Reader's Choice – Raising Rates Without Losing Business
"How do you raise rates and tell insurance companies what they should be paying for without losing business?"
— John Thompson, estimator, West Herr Collision Center,
Hamburg, New York
Reader's Choice – Used Parts: Structurally Proper Repair?
"Is putting on a used part (e.g. quarter panel) considered a structurally proper repair when only the outer skin needs to be replaced?"
— Gary Atherton, general manager, Devoe Collision Center, Naples, Fla.
Reader's Choice – Corrosion Protection
"When repairing a vehicle, what is the best corrosion protection method to use?"
— Craig Chaffee, owner, Chaffee’s Autobody, Franklin, Mass.
Industry Unity Finale: What Have We Learned?
As our Industry Unity series comes to a close, we look back at our examination of major industry issues and key in on what we’ve learned.
Waterborne Making Waves
A check in with body shops on their progress in transitioning to waterborne paint reveals no major problems...as long as paint manufacturers’ guidelines are strictly adhered to.
Practice Makes Perfect in PDR
A steady flow of paintless dent repair work is crucial to keeping a PDR specialist’s skills sharp, and can serve as justification for a select few shops having a specialist in-house. For most shops, however, outsourcing is the way to go.
Legislative Lowdown
California – The Collision Repair Association of California’s
(CRA) two sponsored bills, Senate Bills 1059 and 1167, were heard by
the Senate Committee on Banking, Finance and Insurance on April 2,
coinciding w
Talkin’ Shop in Cincy
They sure do eat well in Cincinnati.
During my and Managing Editor Mike Peltier’s daylong visit to Elite Collision Service in Cinci
DRPs Have Run Their Course
Where I live, there’s quite a battle going on between grocery stores to get more and more shoppers to come through their doors and earn their loyalty so that they keep shopping with them over and over again. These “fr
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